Returns & Exchanges
At Lebel Bicycles, we stand behind the quality of our gear and offer a 30-day return window for all bikes and components in original, unused condition. Whether the frame size isn't quite right or you've changed your mind, we are committed to getting you back on the road with the perfect setup.
Initiate Your Request
Log into your customer account or visit our online returns portal with your order number and email address to start the process.
Prepare the Equipment
Carefully repack your items in their original manufacturer packaging, ensuring all tools, manuals, and protective padding are included to prevent transit damage.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location or schedule a professional courier pickup for assembled bikes.
Inspection and Refund
Once our technicians verify the condition of the return, we will process your full refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing